Support
Need help with JabRank? We’re here.
Contact
Ask us anything about training, tracking, and performance.
Common questions
Where is my data stored?
By default, your training data is stored locally on your device. We don’t run our own backend servers for your personal training history.
Motion & Fitness isn’t working—what should I check?
Go to iOS Settings → Privacy & Security → Motion & Fitness and make sure access is enabled for JabRank.
How do I delete my data?
You can remove all locally stored data by deleting the app. Backup and sync behavior may vary depending on your Apple device settings.
Refunds
If you purchased a subscription through Apple, refunds are handled by Apple. You can request a refund through your Apple account purchase history.