Privacy Policy

1. Introduction

HitRank ("we," "our," or "us") operates the HitRank mobile application and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fitness and training app. Please read this policy carefully. By using HitRank, you consent to the practices described herein.

2. Information We Collect

We collect information that you provide directly and information generated through your use of the app:

• Account Information: Email address, display name, and password when you create an account.
• Workout & Performance Data: Speed metrics (reaction times in ms), power scores, round counts, session duration, rest times, and other training metrics recorded during your sessions.
• Device Information: Device type, operating system, unique device identifiers, and app version.
• Usage Data: How you interact with the app, features used, and crash reports to improve stability.
• Location (optional): Only if you grant permission; used for features like gym finder or location-based content. You can revoke this at any time.

3. How We Use Your Data

We use your information to:

• Provide, maintain, and improve the HitRank app and training features
• Display your speed, power, and performance metrics and track progress over time
• Personalize your training experience and recommendations
• Send you service-related notifications (e.g., account updates, support responses)
• Analyze usage patterns to fix bugs and develop new features
• Comply with legal obligations and enforce our Terms of Service

We do not sell your personal information to third parties.

4. Data Sharing & Disclosure

We may share your information only in these circumstances: (a) with service providers who assist our operations (e.g., hosting, analytics) under strict confidentiality; (b) when required by law or to protect our rights; (c) in connection with a merger, sale, or acquisition; (d) with your consent. We do not share your workout data with advertisers.

5. Data Storage & Security

Your data is stored on secure servers using industry-standard encryption (e.g., TLS in transit, encryption at rest). We implement access controls and regular security assessments. While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we must retain it for legal, regulatory, or legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data and account
• Portability: Receive your data in a portable format
• Opt-out: Opt out of marketing communications or certain data processing
• Withdraw consent: Where processing is based on consent

To exercise these rights, contact us at privacy@hitrank.app or use the in-app settings. We will respond within 30 days. EU/UK users may also lodge a complaint with their data protection authority.

8. Children's Privacy

HitRank is not intended for users under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us and we will delete it promptly.

9. Third-Party Services

Our app may integrate third-party services (e.g., analytics, cloud storage, authentication). These providers have their own privacy policies and may collect data as described therein. We recommend reviewing their policies. We select partners that adhere to applicable privacy standards.

10. International Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards (e.g., standard contractual clauses) are in place for such transfers as required by applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via the app or email. Your continued use of HitRank after such notice constitutes acceptance of the updated policy. The "Last updated" date at the top reflects the most recent version.

12. Contact Us

For privacy questions, requests, or to report a concern, contact us at privacy@hitrank.app or support@hitrank.app. We typically respond within 48 hours.